Terms of Service

Effective Date: November 6, 2025

This website is operated by 18 KARATS INC. By using our Site or making a purchase, you agree to the following Terms of Service ("Terms").

1. Online Store Terms

You must be at least the age of majority in your jurisdiction to use this site or place an order.

You may not use our products for any unlawful or unauthorized purpose.

You agree not to transmit any malware or harmful code.

2. Product Information

We aim for accuracy in product listings. However, we cannot guarantee that your screen will display colors and textures precisely. All products are subject to availability, and we reserve the right to modify or discontinue items at any time.

3. Pricing & Billing

All prices are in USD and are subject to change without notice.

We reserve the right to limit or cancel orders at our discretion.

4. Order Changes & Cancellations

Orders may be canceled or updated within 24 hours of purchase. Shipping addresses can be updated any time before the item ships.

Contact info@18karats.com with your order number to request changes.

5. Shipping & Delivery

Shipping information is available in our Shipping Policy. We are not responsible for delays outside our control, including customs, weather, or courier issues.

6. Returns & Refunds

See our Return & Refund Policy for full details. Custom, personalized, and final sale items may not be eligible for return.

7. Intellectual Property

All content on this site is the property of 18 KARATS INC. and may not be reused or copied without written permission.

8. Limitation of Liability

We are not liable for any indirect or consequential damages resulting from your use of the site or services. Use at your own risk.

9. Governing Law

These Terms are governed by the laws of the State of California, United States.

10. Contact Information

For any questions about these Terms, contact us at:

Email: info@18karats.com
Address: 550 South Hill Street, Los Angeles, CA 90013, USA